Privacy Policy

Last updated: February 1, 2026

Introduction

Connected Spaces LLC ("we," "our," or "us") operates Reedio, a PDF editor application for macOS. This Privacy Policy explains how we collect, use, and protect information when you use our application.

The short version: Your PDF documents and personal files are never uploaded to our servers. All document processing happens locally on your device.

Information We Collect

Information You Provide

  • Support requests: When you contact us for support, we collect your email address and the content of your message to respond to your inquiry.
  • Newsletter signup: If you subscribe to our newsletter, we collect your email address to send you product updates.

Information Collected Automatically

  • App usage analytics: We may collect anonymous usage statistics to improve the app, such as which features are used most frequently. This data cannot be used to identify you personally.
  • Crash reports: If the app crashes, anonymous diagnostic information may be sent to help us fix bugs.

Information We Do NOT Collect

  • The contents of your PDF documents
  • Your annotations, signatures, or edits
  • Files stored on your device
  • Personal documents or sensitive information in your PDFs

How We Use Your Information

We use the information we collect to:

  • Respond to your support requests
  • Send product updates if you've subscribed
  • Improve the app based on usage patterns
  • Fix bugs and improve stability

Data Storage and Security

Local processing: All PDF processing, including viewing, editing, annotating, and converting, happens entirely on your device. Your documents are never uploaded to our servers.

Subscriptions: Premium subscriptions are managed through Apple's App Store. We do not collect or store your payment information directly.

Third-Party Services

We may use the following third-party services:

  • Apple App Store: For app distribution and subscription management. Apple's privacy policy applies to purchases.
  • Analytics services: We may use privacy-focused analytics to understand app usage. These services collect anonymous, aggregated data only.

Data Retention

Support communications are retained for as long as necessary to resolve your inquiry and maintain our records. Newsletter subscriptions remain active until you unsubscribe.

Your Rights

You have the right to:

  • Request a copy of any personal information we hold about you
  • Request deletion of your personal information
  • Unsubscribe from marketing communications at any time
  • Opt out of analytics collection through your device settings

Children's Privacy

Reedio is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Connected Spaces LLC
United States